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About Me Photography / Hobbyist Administrator ewmFemale/United States Groups group avatar #communityops
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Deviant for 9 Years
Premium Member 'til Hell freezes over
Statistics 391 Deviations 18,387 Comments 279,248 Pageviews

Please Save the Frogs


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Did you know that Amphibians are threatened with extinction due to a killer fungus? This killer fungus is known as Chytrid and you can help fight it!

To learn more about this killer fungus and what you can do to help save our beloved jewels, please visit Amphibian Ark and watch the Web-isode created by Jeff Corwin entitled Vanishing Frogs.

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deviantWEAR sizing preference: Unisex Medium (no women sizes as they do not fit right) S/M hat

Print preference: Lustre (any size is good)

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Status Forum Concerns

Thu Apr 12, 2012, 11:22 AM
Hi Everyone!
I wanted to thank everyone for the responses on $spinegrinder’s Blog Pro Tip: Don’t Wait to Report a Problem. There was quite few concerns about the state of our Status forum and we are working to address this because it is most definitely a valid concern and we greatly appreciate those who brought this to our attention! :hug:

For quite some time we tried to reserve the Status Forum to the most urgent issues which resulted in parts of the site being completely unusable resulting in high counts of tickets and concerns, to make sure that everyone was made aware of the issue as quickly as possible. By doing this the Status Forum remained quite small due to these types of issues not coming up as frequently and when they do the deviousTechnology department is sometimes so fast the issue gets fixed before we get to press the “Add Article” button! :o Due to this our Status Forum appears quite dead despite the many issues that might occur on a weekly basis.

Several smaller issues can happen on a weekly basis that aren’t as severe as the ones we normally post up, but that doesn’t mean they aren’t important! We understand there is frustration when Bug Reports are submitted and result in getting told it’s a known issue even though there isn’t even on the Status Forum. In light of this we will be working our best to make sure more posts are made concerning the latest bugs that affect multiple deviants. Keep in mind though that there are some issues that we simply cannot(or will not) post such as security issues, minor typo issues, and issues that are only affecting a single person. We want to ensure that we can keep you all informed on all the buggies creeping around the site and encourage everyone to subscribe to the Status forum to keep up to date. :w00t:

:bug::bug::bug:

EWM


deviantID

$ewm

Artist | Hobbyist | Photography
United States

My name is Evanita W. Montalvo. I have a Bachelor of Arts in Studio Art with a concentration in Photography and minor in Art History. I am a wildlife and nature photographer based out of Washington. In my spare time I tend to my many pets, take pictures at several nature parks and zoos, and work on fiber arts projects.

on deviantART:

I am part of the Community Operations department as the Help Desk Team Leader. Part of my responsibilities include helping lead those working in the Help Desk, oversee Bug Reports to make sure they are sent over and fixed by the deviousTechnology department, and help make decisions on general help desk stuff such as improvements to our Zendesk based Help Desk and ways for us to improve our ability to help all you deviants! We are constantly improving our Help Desk so if you have any suggestions please let me know via note. :)

You can find me helping alongside of $Ikue, $spinegrinder, and $godofodd in our Customer Service Central Help Desk. I specialize in dealing with Bug Reports but I also handle emails sent to help@deviantart.com and sometimes General Help. I also enjoy helping out in the #help chat on dAmn when I get a chance. :typerhappy:

Daily Deviations
Please feel free to send me a note with Daily Deviation suggestions relating to nature and animals. :gallery:


Website - www.evanitawmontalvo.com
Blog - My Blog @ Blogspot



Current Residence: Pacific Northwest
deviantWEAR sizing preference: Unisex Medium (no women sizes as they do not fit right) S/M hat
Print preference: Lustre (any size is good)
Favourite style of art: Art Nouveau, Steampunk
Personal Quote: The day you leave your camera behind is the day you'll wish you would have brought it.
Interests

IN NEED OF HELP?


Need Help?



If you have questions concerning bugs :bug: and other site issues, how to use deviantART, or about deviantART in general, DO NOT note or post them on my user page, instead please direct your question(s) to the HELP DESK where I and other administrators can help you best!
Thank You :hug:

Make sure that before you seek help at the Help Desk or the #help chat that you check out our awesome Status Forum as well as our FAQ section.


FAQ #264: Is there a description of the Help Desk contact categories?
FAQ #590: What are the hours of operation for the Help Desk?
FAQ #713: Who is on the Help Desk Team?
FAQ #630: Are there any rules for the Help Desk?
FAQ #741: How are Help Desk responses sent to me? Can I have them e-mailed to me?

Before Commenting

Before you leave a comment on my profile please read the widget above this one.

Thank you,

EWM :bug::bug:

Comments


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:icongoblynqueen:
~GoblynQueen 5 days ago  Hobbyist Digital Artist
thanks for the trade!:hug:
Reply
:iconlittlemissfry:
Mood: Joy ~littlemissfry May 11, 2012  Student Traditional Artist
Thank you so much again, for all your kind help!
I am finally back in my account, you have no idea how happy I am... (;

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☆ this note comes with much love from littlemissfry (; ☆
Reply
:iconheatherae:
~heatherae May 7, 2012  Hobbyist Photographer
Thanks for the fav! :D

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~Heatherae :butterflytwo:
Reply
:iconsumi-chan28:
~Sumi-chan28 May 4, 2012  Student General Artist
Aww ladybugs!
Also, I LOVE your icon! Did you make it?

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:squee::onfire::squee::onfire::squee::onfire: Get down on the floor!

▬|█████████|▬ This is Nudelholz. Copy Nudelholz in your Signature to make better Kuchens and other Teigprodukte like Pasta.

The MOST AMAZING group ever: #Hiems-Mansion
Reply
:iconewm:
$ewm May 7, 2012  Hobbyist Photographer
All of the ladybug emote icons I use are made by `Little-Vampire :)

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Evanita W. Montalvo
Help Desk Team Leader/Bug Report Specialist
Community Operations
deviantART, Inc.

Helping devious deviants in the Help Desk :typerhappy:

Help Save Frogs:hexentanz:
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